Terms & Conditions
Madrassa An-Noor for the Blind offers the following
methods of payment:
Bank Transfer / Direct Deposit or EFT
All payments are charged in South African Rand.
This website offers a currency selection feature to
give you an idea of what a product will cost in another currency. We
try to maintain the exchange rate on a regular basis, however the Rand
price will be the determining price.
We accept Amex, Diners, Visa and MasterCard. Your
credit card details (name on card, number, expiry date and last 3 digits
of the number on back of your card) will be requested on the payments
page. Madrassa An-Noor for the Blind offers safe credit card transactions.
We do not record your credit card number on our website.
All payments are processed by a safe and secure payments gateway managed
by Pay Gate (www.paygate.co.za). Pay Gate (www.paygate.co.za) processes
all credit card transactions. All credit card transactions are 128 bit
Secure Socket Layers (SSL) encrypted which can be verified. This method
ensures the cardholder and merchant that nobody can impersonate VCS
to obtain confidential information. Virtual Card Services Internet servers
are protected by firewalls and intrusion detection systems. Virtual
Card Services continually reviews and enhanced its security in line
with technological changes.
Unfortunately we have no control over which payments
are authorised; this is unfortunately in the hands of the banking fraternity.
Please contact your bank directly should there by a declined on your
payment. Should you be from South Africa, you may find the following
telephone numbers useful in the event that your transaction is declined.
Standard Bank: (011) 241-1200
First National: (011) 369-5771
ABSA: (086) 011-4966
You cannot use your debit card to pay.
South African card holders can use their credit card
budget facility for any order over R300. Simply select the payment period
(3, 6, 12, 18 or 24 months) when entering your credit card details during
Please insure that you place your order number and surname in the reference.
(You have to quote your order number and surname as reference to ensure
we know who the money from – this way we can allocate the payment
to your order).
We aim to despatch all orders within seven days of
receipt, or otherwise advise via email. Delivery times will vary depending
on the shipping method chosen during the checkout process However the
following delivery times should be a maximum.
South Africa – Within 7 to 10 days. Rest of the Word – Between
10 – 30 days
We do not make money on shipping. While we cannot
work out the exact amount due on shipping at the point of placing the
order – the amount is a fairly good approximation. Should the
amount paid not be sufficient to cover the shipping charges, we will
contact you by e-mail to advise you.
Due to security reasons we do not offer delivery to
a different address other than the billing address.
If you selected will arrange my own shipping –
you will need to advise us by e-mail of who will be collecting and at
what time. We cannot ship out of our normal hours of trade. Goods will
be kept for a maximum of one month collection.
We do not insure goods and all risk will pass onto
the client once goods have been sent off. If a tracking number is provided
by the method chosen, we will forward that to you on request.
Should you choose to use a shipping method does not
offer a tracking facility and the goods are lost or damaged in transit,
no refund or return will be considered under any circumstances. Occasionally
packages are returned to us undeliverable. Should this event take place
every attempt will be made to contact you to make arrangements for re-shipment.
There may be an additional shipping charge in this case. No goods will
be shipped unless full payment has been received.
Returns / Refunds
Due to the nature of the media business, no goods
may be returned for refund unless found to be defective. Should a CD,
DVD or book be defective, it will be replaced with the same title. We
reserve the right to refund the value paid.
Delivery fees are non refundable on refunds/returns,
you agree to pay for the return shipping on exchanges and returns.
If goods arrive defective upon receipt, you have up to 7 days from date
of receipt to request exchange for a new one. Item must be returned
in its original and unused condition and must also be in its original
box and packing.
Should you choose to use a carried that does not offer
a tracking facility and the goods are lost or damaged in transit, no
refund or return will be considered. Loss damage will be for your account.
Returns must be shipped to the following addresses:
For PO Box delivery: P O Box 4444, Willowton, 3200,
We are committed to protecting your privacy. This
All the information gathered in the online forms on the website is used
to personally identify users that subscribe to this service. The information
will not be used for anything other than that which is stated in the
Terms & Conditions of use for this service. None of the information
will be sold or made available to anyone.
The site may collect certain information about your
visit, such as the name of the internet service provider (ISP) and the
Internet Protocol (IP) address through which you access the internet;
the date and time you access the Site; the pages that you access while
at the Site and the internet address of the website from which you linked
directly to our site. This information is used to help improve the Site,
analyze trends, and administer the Site.
We may need to change this policy from time to time
in order to address new issues and reflect changed on our site. We will
post those changes here so that you will always know what information
we gather, how we might use that information, and whether we will disclose
that information to anyone. Please refer back to this policy regularly.
send us en E-mail.
By using this website, you signify your acceptance
not use our site. Your continued use of the website following the posting
of changes to these terms will mean that you accept those changes.
Madrassa An-Noor for the Blind offers wholesale operations
on most of the goods available. Should you be interested in buying in
bulk, please contact the wholesale department by e-mail at email@example.com.
Madrassa An-Noor for the Blind has a mailing list should you wish to
receive offers and information from Madrassa An-Noor for the Blind.
To do this simply register on our homepage (www.mnblind.org).
Use of Site
You may only use this site to browse its content,
make legitimate purchases and shall not use this site for any other
purpose, including without limitation, to make any speculative, false
or fraudulent purchase. This site and the content provided in this site
may not be copied reproduced, republished, uploaded, posted, transmitted
or distributed. Unauthorised use of this site and/or the materials contained
on this site may violate applicable copyright, trademark or other intellectual
property laws or other laws.
Disclaimer of Warranty
The contents of this site are provided “as is”
without warranty of any kind, either expressed or implied, including
but not limited to warranties of merchantability, fitness for a purpose
The owner of this site, the authors of these contents
and in general anybody connected to this site in any way, from now on
collectively called “Providers”, assume no responsibility
for errors or omissions in these contents. The Providers further do
not warrant, guarantee or make any representation regarding the safety,
reliability, accuracy, correctness or completeness of these contents.
The Providers shall not be liable for any direct, indirect, general,
special, incidental or consequential damages (including – without
limitation – data loss, lost revenues and lost profit) informed
of the possibilities of such damage. The Providers cannot assume any
obligation or responsibility. The use of contents is forbidden in those
places where the law does not allow this disclaimer to take full effect.
We reserve the right to:
1. Modify or withdraw, temporarily or permanently,
the Website (or any part of) with or without notice to you and you confirm
that we shall not be liable to you or any third party for any modification
to or withdrawal of the Website and/or
2. Change these Conditions from time to time and your continued use
of the Website (or any part of) following such changes shall be deemed
to be your acceptance of such changes. It is your responsibility to
check regularly to determine whether the conditions have been changed.
If you do not agree to any changed to the Conditions then you must immediately
stop using the website.
3. We will use our reasonable endeavours to maintain the Website. The
Website is subject to change from time to time. You will not be eligible
doe any compensation because you cannot use any part of the Website
or because of a failure, suspension or withdrawal of all or part of
the Website due to circumstances beyond our control.
The Site may use cookie and tracking technology depending
on the features offered. Cookies and tracking technology are useful
for gathering information such as browser type and operating system,
tracking the number of visitors to the Site, and understanding how visitors
use the Site. Cookies can also help customize the Site for visitors.
Personal information cannot be collected via cookies and other tracking
technology; however, if you previously provided personal identifiable
information, cookies may be tied to such information. Aggregate cookie
and tracking information may be shared with third parties.
Third Party Links
In an attempt to provide increased value to our users,
we may provide links to other websites or resources. You acknowledge
and agree that we are not responsible for the availability of such external
sites or resource, and do not endorse and are not responsible or liable,
directly or indirectly, for the privacy practices or the content (including
misrepresentative or defamatory content) of such websites, including
(without limitation) any advertising, products or other materials or
services on or available from such websites or resources, nor for any
damage, loss or offence caused or alleged to be caused by, or in connection
with, the use of or reliance on any such content, goods services available
on such external sites or resources.
Lead time is dependent on stock availability. The
majority of items are always in stock and we will endeavour to dispatch
the goods within seven days of order.
Should the product not be in stock, we will inform the client by e-mail
and refund the client in full within 30 days.
Every effort is made to effect shipment of your order timorously however
unforeseen circumstances may cause delay. Should we be faced with such
an occurrence we will contact you shipping schedule.
We have the right, but not the obligation, to monitor
any activity and content associated with the Website. We may investigate
any reported violation of these Conditions or complaints and take any
action that we deem appropriate (which may include, but is not limited
to, issuing warnings, suspending, terminating or attaching conditions
to your access and/or removing any materials from the Website).
Law The Conditions will be exclusively governed by
and constructed in accordance with the Laws of South Africa whose Courts
will have exclusive jurisdiction in any dispute, save that we have the
right, at our sole discretion, to commence and pursues proceesings in
Updating of these Terms and Conditions
We reserve the right to change, modify, add to or
remove from portions or the whole of these Terms and Conditions from
time to time. Change to these Terms and Conditions will become effective
upon such changes being posted to this Website. It is the User’s
obligation to periodically check these Terms and Conditions at the Website
for changes or updates. The User’s continued use of this Website
following the posting of changes or updating will be considered notice
of the User’s acceptance to abide by and be bound by these Terms
and Conditions, including such changes or updates.
You undertake not to copy/duplicate any material forwarded
to you by Madrassa An-Noor unless permission in writing has been obtained.
Should you found to be in violation of this agreement, you wil be held
liable for all legal costs incurred by Madrassa An-Noor for the Blind
for any civil action or any legal action deemed necessary against.